Mission Statement & Our Values

Mission Statement

It is the mission of Phillips Funeral Home & Cremation Service to facilitate meaningful ways for families to grieve their loss and celebrate the memories of their loved ones.  We will do this by providing information, options, and guidance with the highest level of competence, courtesy and compassion.  We will provide respectful and affordable funeral, cremation and memorialization services in a comfortable environment, always striving to exceed the expectations of each family we serve.  We will be the market leader in the facilitation and creation of meaningful funeral experiences.

Our Values

Enhance the Customer Experience
In everything we do, we strive to meet and exceed the expectations of the families we serve.   We will be known in our community for our commitment to excellence in service, personnel and products.

Commitment to Aftercare
We will provide aftercare and support services for grieving families for as long as there is a need.

Commitment to our Team
We are committed to team respect, trust, communication and accountability.  We pledge to provide a work environment in which each member is encouraged to his/her maximum potential; where they find personal satisfaction from the employment experience.

Superior Facilities
We are committed to continually improving our facilities such that they provide a comfortable, safe and worry free environment.

Community Leadership
We will serve our community as an educational and informational resource center.  We give back to our community through several local civic service and religious organizations.